Little Apple Lanes — Privacy Policy (A2P 10DLC Compliant)

Last Updated: March 2026

1. Information We Collect

Little Apple Lanes collects only the information necessary to operate our business and provide services to our customers. This includes information you provide directly and information collected when you interact with our systems.

This may include:

  • Contact Information: Name, phone number, and/or email address when you make a reservation, book an event, contact us, or opt in to receive SMS/MMS messages.
  • Payment Information: Securely processed payment details when you make purchases. We do not store full payment card information.
  • Service & Visit Information: Details related to your reservation, lane usage, event participation, or interactions with our staff.
  • Website or System Usage Data: Basic information such as visit dates, pages viewed, or technical logs used to maintain our systems.

We do not collect sensitive personal information unless you voluntarily provide it for a specific purpose.

2. How We Use Your Information

We use the information we collect solely to support the operation of Little Apple Lanes, including:

  • Managing reservations, lane assignments, leagues, and events
  • Processing payments and providing receipts
  • Communicating confirmations, schedule updates, or necessary service information
  • Maintaining safety, facility operations, and customer service
  • Improving our systems and ensuring a smooth experience for guests

Your information is used only for operational purposes directly related to your visit or interaction with Little Apple Lanes.

3. SMS/MMS Communications (A2P 10DLC Compliance)

If you choose to opt in to receive SMS or MMS messages from Little Apple Lanes, the following terms apply:

3.1 Purpose of Messaging

We may send text messages for:

  • Reservation confirmations
  • Event or league updates
  • Schedule changes
  • Customer-service-related notifications
  • Operational alerts related to your visit

We do not send marketing or promotional messages unless you explicitly opt in to receive them.

3.2 Message Frequency

Message frequency varies based on your interactions with us (e.g., reservations, events, or service updates).

3.3 Opt-In Consent

You may opt in by providing your mobile number during a reservation, event booking, or by requesting SMS updates.

3.4 Opt-Out Instructions

You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

3.5 Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

3.6 No Third-Party Sharing

We do not sell, rent, or share your mobile number with third parties for marketing or advertising purposes.

4. No Third-Party Sharing or Marketing Use

Little Apple Lanes does not sell, rent, or share your personal information with third parties.

We do not share your information for:

  • Marketing
  • Advertising
  • Promotions
  • Data mining
  • Cross-business communication

Information may only be shared with:

  • Secure payment processors to complete a transaction
  • Legal authorities when required by law

5. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or loss. While no system is completely immune to risk, we use industry-standard safeguards to keep your data safe.

6. Your Rights & Choices

You may request to update, correct, or delete your personal information at any time. You may also opt out of SMS/MMS messaging at any time by replying STOP.

If you have questions about how your data is handled, we encourage you to reach out.

7. Contact Us

For privacy questions or requests, contact:

Little Apple Lanes
785-539-0371
robert@littleapplelanes.com